Been treated lovely, had really good tradesmen spend 4 months in my home making it look fabulous. Minor timing hiccups as in all building to be expected, but the quality of work has been great. My site manager John has been a wonderful person to deal with. i never felt out the loop or invaded upon.. Highly recommend it. The designer was not sure of my designs but made all the nessesary adjustments and sent me to great suppliers. I got everything I hoped for! Thanx Planit snd thanks John!